Question 1

How can I book a tour package or activity?

Accepted Answer

• Complete and submit an "Online Order Form" available at the top of the tours or activity page. We'll review and be in touch quickly.
 • Or, send us an email at info@eliteskytourism.com (mailto:info@eliteskytourism.com)include your name, desired tour package, and expected arrival dates.  A member of our team will reach out to you quickly.
 • Or, send us a message via WhatsApp to +971 52 930 5885.
 • Or, send us a message using the messaging app on this site and we'll be in touch.
 • Or, call us at +971 52 930 5885 to speak directly.  (international charges may apply)

Question 2

How do I pay?

Accepted Answer

Once Elite Sky Tourism's team finalizes your booking request, you will receive a link to view an invoice via email.  Click the invoice link and review the invoice, carefully noting the scheduled date, time, activities, number of adults and children and also be sure to read through the terms and conditions. Once you are satisfied everything is accurate, you will click the "Pay Now" button and be directed to our encrypted and secure payment processing where you may use most any major credit card or PayPal.  You'll complete the checkout process and will receive an email receipt.  Elite Sky Tourism, upon completion of payment, will send you booking confirmation and everything you need to enjoy your selected activities or tour packages.  We will be your travel partners, keeping you informed.

Question 3

Are the prices shown with or without tax?

Accepted Answer

With.  That is, all of our pricing is the net or total amount you will pay.  This means it already includes the standard 5% Value Added Tax (VAT) and any other taxes or fees that may apply. Not all companies show their pricing this way, so be careful when shopping, check if tax is included in the offer.

Question 4

What currency is used in Dubai?

Accepted Answer

• The official currency is the United Arab Emirates Dirham (AED).
 • Most places in Dubai also accept credit cards, and there are plenty of ATMs for cash withdrawals.

Question 5

Will I pay for my booking in United States Dollars (USD) or in Arab Emirate Dirhams (AED)?

Accepted Answer

The invoice you receive will be in USD and when you pay, your receipt and debit amount will also be shown in USD. Once you arrive in Dubai or anywhere in the UAE, all of your personal transactions will be in AED and subject to conversion when paying by credit card.  It's prudent to convert some USD cash to AED ahead of time so that you'll easily be able to buy snacks or pay taxi fare, whatever might come up.

Question 6

What is the public transportation system like in Dubai?

Accepted Answer

Dubai has a modern and efficient public transportation system, including the Dubai Metro, buses, trams, and water taxis. The Dubai Metro is a convenient way to travel around the city, with stations located near major attractions and shopping areas. Buses and trams also provide extensive coverage, and taxis are readily available.

Question 7

Do I need a visa to visit Dubai?

Accepted Answer

• Yes, most travelers need a visa to enter Dubai. Citizens from certain countries (like GCC countries) don't require a visa, but for most others, you will either receive what is known as "Visa-on-Arrival" (see table below) or you'll need to apply for a tourist visa before traveling.  
 • Visa types: Tourist visas are typically issued for 30 days, but there are longer options for a cost as well such as 60 day visas. Make sure to check the latest requirements based on your nationality. 
Passport holders of the following countries receive an automatic 30 Day Visa-on-Arrival (Visa-on-Arrival is a Tourist Visa):

Question 8

What are E-Gates?

Accepted Answer

Swift, automated electronic entry gate that scans your passport and allows entry.  For American travelers arriving at DXB Terminal 3 with Biometric Passports, otherwise known as machine readable passports, you can simply walk up to the E-Gate, scan your passport, and you'll be granted an automatic 30 Day visa on arrival status in an electronic file that is generated with your passport info.  No stamp in your passport, but also no lines and no fuss.

Question 9

What is Visa-on-Arrival?

Accepted Answer

A Visa on Arrival (VoA) means you receive your visa when you land in Dubai, at the immigration counter, without needing to apply beforehand. The visa is not available to all countries and it is always a good idea to check ahead of time.  The Visa on Arrival is a tourist visa, typically valid for 30 days.

Question 10

How long is the tourist visa valid?

Accepted Answer

Tourist visas are typically valid for 30 or 60 days, with an option to extend once for a fee

Question 11

What are the shopping options in Dubai?

Accepted Answer

Dubai is known for its shopping, with numerous malls, souks, and markets. The Dubai Mall and Mall of the Emirates are two of the largest and most popular shopping destinations. You can also visit traditional markets like the Gold Souk and Spice Souk for a unique shopping experience.

Question 12

Can I drink alcohol in Dubai?

Accepted Answer

Alcohol is available in Dubai, but it is regulated. You can drink alcohol in licensed bars, restaurants, and hotels. It is illegal to drink alcohol in public places outside of licensed establishments. It is also illegal to be found drunk in a public place or to be intoxicated to the point of becoming a nuisance to others, causing riots, or disturbing the comfort of others in public.

Question 13

What are the dining options in Dubai?

Accepted Answer

Dubai offers a diverse range of dining options, from street food to fine dining. You can find cuisine from all over the world, including Middle Eastern, Asian, European, and American. There are also many international restaurant chains and local eateries that cater to different tastes and budgets.

Question 14

What goods are banned from entering the UAE?

Accepted Answer

The following items are banned:
1. Indecent and obscene materials of all kinds
2. Gambling tools and machines
3. Narcotics of all kinds
4. Nasvaar and Betel leaves (paan) of any kind
5. Counterfeit goods of all kinds
6. Counterfeit money
7. Any other goods the importation of which is banned under the UAE laws or the GCC Common Customs Law

Question 15

What goods are exempted from customs duties?

Accepted Answer

The following permitted items are exempted from customs duties and will be allowed entry:

1. Gifts accompanied by the passengers and whose value does not exceed AED 3000. 
2. A total number of 200 cigarettes, or 50 cigars, or 500 grams of tobacco (minced or pressed for pipes) or minced/pressed tobacco for smoking, tumbâk (pure tobacco) or hookah molasses. Customs duties will be imposed on excess quantities. 
3. Alcoholic beverages not exceeding 4 litres or 2 cartons of beer, each consisting of 24 cans not exceeding 355 ml for each can and the excess quantity will be confiscated.
4. Electronic cigarettes and electronic hookahs, electric heating devices for cigarette rolls, and similar personal electrical devices for smoking, and packages of liquids or gels containing nicotine, and cartridges containing nicotine that are not reusable), provided that they are of a personal nature. To be decided by the Customs Inspector. 
5. Arriving/departing passengers aged 18 years and above must fill out the Customs Declaration Form to declare any cash or cheques, promissory notes, payment orders, precious metals or stones in their possession with value exceeding AED 60,000 or equivalent in foreign currencies. For passengers under the age of 18 the amount in their possession will be added to the permitted limit of their parent/guardian or accompanier. (Also, declaration can be made through iDeclare application)

Question 16

Is Dubai a safe city for tourists?

Accepted Answer

Dubai is considered one of the safest cities in the world for tourists. The city has a low crime rate, and the local authorities take security very seriously. However, it is always advisable to take standard precautions, such as keeping an eye on your belongings and avoiding isolated areas at night.

Question 17

Is it safe for women to travel alone to Dubai?

Accepted Answer

Yes, women are very safe in Dubai. Solo female travelers are common and protected under UAE laws. As in any city, it is wise to stay vigilant such as staying aware of your surroundings and it's always best to avoid secluded areas. If going out on an excursion, tag along with a small group.

Question 18

Is public transportation in Dubai safe?

Accepted Answer

Yes, public transportation in Dubai—such as the Dubai Metro, buses, and taxis—is clean, modern, and safe. Women-only carriages are available on the metro for added comfort and security.

Question 19

I've heard Dubai is safe, but how to they keep it so safe?

Accepted Answer

There are three main components of safety and security in Dubai.  First, roaming security personnel.  There are numerous trained security guards patrolling all areas of the City. That includes malls, tourist spots, shopping centers, hotels, airport, metro, you name it, security is present.  Second, Dubai has extensive video surveillance with smart algorithms for facial recognition.  It is extremely difficult to remain hidden as a criminal. Third, the laws are both strict and enforced regarding any type of major crime.

Question 20

I heard you can leave your wallet out and no one will take it. Is that true?

Accepted Answer

It would be very foolish to test that statement. However, rules regarding personal property are strict and enforced.  Even accidental possession of someone else's property can be be problematic.  Therefore, it's best to simply leave items where you found them.  There is a large force of security personnel continuously patrolling, they will know what to do with abandoned property.

Question 21

What emergency numbers should I know in Dubai?

Accepted Answer

• Police: 999
 • Ambulance: 998
 • Fire Department: 997
 • Coast Guard: 996
 These are toll-free and available 24/7.

Question 22

Is cybercrime a concern in Dubai?

Accepted Answer

Cybersecurity is taken seriously in Dubai. While it's relatively safe to use digital services, residents and visitors should still follow good online security practices. The Dubai Cyber Security Center monitors and protects digital infrastructure.

Question 23

Is Dubai safe from natural disasters?

Accepted Answer

Dubai is considered very safe in terms of natural disasters. It is not prone to earthquakes, hurricanes, or major floods, and the city has robust infrastructure to handle extreme heat